What if I can't connect?

• Make sure no other application is currently occupying the serial port (eg. Arduino IDE)
• Reverse plug in the USB-C cable in the satellite
• Attach the satellite to your computer before opening Hapticlabs
• If no satellite is listed, install the appropriate driver
• In doubt quit and restart Hapticlabs

What if I feel no vibration

• Make sure the satellite is connected
• Is the LED next to output A or B lighting up during playback? → If not, try to reconnect the satellite. → If it’s the case:
  • Check that the appropriate actuator type is selected
  • Check at different intensity levels and make adjustments to the intensity range
  • Check the cable connections and try with a different actuator

If you are still facing issues, reach out through our Discord channel or drop us a mail.